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Delivery

After you place your order we will contact you within 24hours with further instructions and the total price including shipping costs. We offer international shipping and always make sure every order is packaged carefully and safely. We work with various parcel services and shipping costs + delivery time can vary depending on quantity, size and destination.

Once we receive your payment, we will prepare the parcel and send you a shipping tracking number. All products in our shop are shipped from our workshop & warehouse in Germany. We are processing all orders as soon as possible, typically within 48hours. Please note that orders outside the European Union may be exposed to extra charges such as import duty and local taxes that have to be covered by the customer. Please inform yourself ahead at your local customs office about country-specific import charges.

Payment

The invoice amount is due to be paid in advance after you receive our order confirmation via email. You may select one of the following payment methods:

a. via SEPA Bank transfer
Please follow instructions as stated in your invoice and confirmation email

b. via PayPal
info@onlyonceshop.com

All detailed payment details can also be found on our Terms & Conditions page.

Withdrawal & Returns

You have the right to withdraw from this contract within 14 days without stating any reason. If you wish to return an item, please contact us first via email info@onlyonceshop.com. If you would like to withdraw from this contract please find and follow the detail instructions and information on our Terms & Conditions page. Please ensure that the item(s) are in their original condition, otherwise we can not refund the total purchase price.

Terms & Conditions

Please click here to read.